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In Service Operation Workspace I'm unable to see all chage models on interceptor

msomasekhar
Tera Contributor

In Experiences for chrome tab given the below configuration ,

 

{
"label": {
"translatable": true,
"message": "New Change Request"
},
"routeInfo": {
"route": "create-change-request-page",
"fields": {},
"multiInstField": ""
},
"condition": {
"tableDescription": {
"table": "change_request",
"canCreate": true
}
}
},

 

i have admin role when i see all are visible when i impersonate to check with other persons who has itil role for those it's not visible. if i search with normal keyword normal change model tile is coming i f i search with emergency emrgency change tile is visible on sow change incterceptor. how we can make visible for itil users ?

 

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