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Approval workflow behavior when designated approval groups has no members or inactive.

AnsonX
Tera Contributor

Hi, I am trying to understand what is the OOTB behavior of ServiceNow Approval workflow for a Change request when designated approval groups has no members or inactive - will the approval be skipped or something?

1 ACCEPTED SOLUTION

Zach Koch
Giga Sage

Take a look at this post

Approvals with empty groups 

If this information helped resolve your issue, please remember to mark response correct and thumbs up to help future community members on this information, thanks!

View solution in original post

1 REPLY 1

Zach Koch
Giga Sage

Take a look at this post

Approvals with empty groups 

If this information helped resolve your issue, please remember to mark response correct and thumbs up to help future community members on this information, thanks!