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20 hours ago
I have created a flow for Change Implement Step. Once change is moved to Implement state, I have to create two change tasks as OOB. Once tasks are completed, we should wait for close code to set. Based on Close Code, I have to change the state to Closed or Review.
Flow is working a expected. But , I see some errors in the flow engine context. I don't see any issues in my flow. Please help me identify this issue
Its throwing error in the IF block
Flow Execution:
Solved! Go to Solution.
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20 hours ago
somehow flow is comparing wrong value, if you check it's checking
Successful = successful which is true as the comparison is case insensitive.
The reason it's not failing the flow and just throwing an error is due to the same.
Ideally the choice value used to compare and the actual value both should be successful
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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20 hours ago
somehow flow is comparing wrong value, if you check it's checking
Successful = successful which is true as the comparison is case insensitive.
The reason it's not failing the flow and just throwing an error is due to the same.
Ideally the choice value used to compare and the actual value both should be successful
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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16 hours ago
Thank you Ankur. I have created a flow variable and set the close code there. and then used that flow variable in the IF loop.
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16 hours ago
Glad to help.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader