Change Overview in SOW blank

Sean91
Tera Contributor

‎02-03-2026 07:58 AM

Comm00001.png

 

After updating Service Operations Workspace ITSM Applications to the latest version (8.3.0), I am no longer seeing the change overview page; the other tabs are showing data.

Our SOW is OOTB and I have not made any changes. This was working on version 7.1.3, our previous version. Any idea what could be causing this?

0 Helpfuls
  • 954 Views
6 REPLIES 6

Aishwaryaaa_
Kilo Sage
In response to Sean91

2 weeks ago

@Sean91 , Did you resolved your issue related to overview tab? I'm also facing the same issue. Could you please help me out?

 

Aishwarya Shelake
0 Helpfuls

Sean91
Tera Contributor
In response to Aishwaryaaa_

2 weeks ago

This was happening on our dev instance and I had to clone from production instance to get it fixed. Support indicated something may have been corrupted and they couldn't fix it either. Our production instance never had this issue.

0 Helpfuls