How can I remove this tab when creating a change in SOW
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07-01-2025 03:20 AM
When I create a change in SOW it shows this section first. I have to go over to details where it then shows all the fields. How do I remove this overview tab?
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07-01-2025 03:31 AM
Olá @joshmorris,
Go to UI Builder, search in the experience for your Workspace, and there locate the page and container.
From my experience with UI Builder/Workspaces, once you will find it, never ever remove OOTB stuff, rather hide it where possible. We removed one single field in CSM and it broke many features. Always hide. If you cannot hide, rather leave it and go away.
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
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07-01-2025 03:31 AM
check this and it might help for Change table
How to hide/remove the incident's Overview tab in Service Operations Workspace
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-01-2025 03:57 AM
I dont have the UX screens related list in the UX app route
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07-01-2025 04:58 AM
I tested the step by step from the link but it is not possible to deactivate the Incident Overview SNC in sys_ux_screen, it gets re-activated in background 😞
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
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07-01-2025 03:45 AM
Hello @joshmorris ,
You can try following steps : -
1) Navigate to the sys_ux_app_route table: In the application navigator, type sys_ux_app_route.list and open the table.
2) Filter the records to find the one associated with your workspace's record page. You can search for your workspace using "App Configuration" column.
3) Then open the record and either clear the value in the "Screen Collection" field or remove the value from the "Parent Macroponent" field.
4) Save the changes to the sys_ux_app_route record.
5) Navigate to workspace again or refresh it.The Overview tab should now be removed.