New Button on SOW works for ADMIN

SivaKrishnT
Tera Contributor

‎04-03-2025 11:59 PM

What does the 'New' button on the list of Changes in SOW do that the plus sign in the tabs area doesn't?

When a user who doesn't have admin clicks the 'New' button in the list, nothing happens. The same button works for new Incidents and Problems. Also, these same users can create a new change by clicking the + in the tabs in SOW and selecting 'New Change Request'. 

As far as I can see, both the 'New' button the plus sign open the Change selector page, so it seems the 'New' button is doing something else that non-admins don't have permission to do.

Any idea what this might be?

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Shivalika
Mega Sage

‎04-04-2025 10:13 AM

Hello @SivaKrishnT 

 

That's its functionality - plus sign is just opening in a tab and related list do have this - "new" and "edit" buttons - there's nothing new in the feature. 

 

If you feel the feature is redundant you can hide that new button for workspace in the UI action it would be enabled for workspace you can uncheck that. 

 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

 

Regards,

 

Shivalika 

 

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