New section on Overview tab Service Operations Workspace

[Enrique Avello]

Hello all,

I am trying to add a new Section on the Overview Change page for Service Operations Workspace.

Going through the  Service Operations Workspace Admin Center I see the Change Overview Containers having one for each state to configure which sections are visible in each state

When I open one I see a list of Change Overview Cards which seem to be the different sections... but if I want to create a new one... I only get a set of names already defined (Tasks, Summary, Impact...) I do not see the way to create a totally custom section and linking this with a UI Builder Variant.

Is this possible?

Best regards,

Enrique

[Ankur Bawiskar]

@Enrique Avello 

You want to add new section in Overview tab in SOW for which table?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Enrique Avello]

Hello @Ankur Bawiskar as I said on the question this is for Changes

[Ankur Bawiskar]

@Enrique Avello 

if you are talking about this then you should add form section to this view "sow_change_overview"

check this link which has the detailed steps

Service Operations Workspace - How to edit "Overview" section on a change record? 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Shree123]

Hi ,

I have a similar requirement, were you able to figure this out? @Enrique Avello