Type field displays Normal for Emergency and Standard Changes before save in SOW
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2 hours ago
Hi ,
We are facing an issue in Service Operations Workspace (SOW) while creating Change Requests.
When creating an Emergency or Standard Change using the respective Change Model, the Type field initially displays as Normal on the new Change Request form.
After saving the record, the Type field is correctly updated to Emergency or Standard based on the selected Change Model.
This issue occurs only in SOW. In the Native UI, the correct Type is displayed before saving.
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