View Risk Assessment button in service operations workspace

pavan patil
Tera Contributor

3 weeks ago

Hi,

 

We are working on the "View risk assessment" button visibility in Service Operations Workspace for Change Request records.

Currently, the button is only visible in early states such as "New". After the Change moves to later states, button disappears. please let me know from where this button is coming and how to show this in all the states.
Attaching screenshot for reference.
Thanks.

pavanpatil_0-1779361599741.png

 

 

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Shruti
Giga Sage
In response to pavan patil

3 weeks ago

1. Navigate to change_risk_asmt.LIST. Open the record and Update filter condition to include all states you want to make the button visible

 

2. Navigate to asmt_metric_category.LIST. 

Apply filter Type = Change Risk Assessment 

Open the record and Update filter condition to include all states you want to make the button visible

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