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Expense Tracking application

Is there an expense management app that you would recommend? I could find only one in ServiceNow app store - Expense TrackerIf anyone has used it, please share your experience.Thanks,- Neha

trailblazer by Kilo Contributor
  • 1119 Views
  • 2 replies
  • 0 helpfuls

Discovery with Service Now Express

Since the Helsinki upgrade I can import software in assets & configuration but computers and servers do not populate.     Below is the error message.     Has anyone seen or experienced this problem?java.lang.NullPointerException   at com.glide.db.imp...

alvingates by Kilo Contributor
  • 702 Views
  • 3 replies
  • 0 helpfuls

10 top report per user

Has anyone ever created a report in service now express to determine who are the top 10 customers contacting the support team?

alvingates by Kilo Contributor
  • 1081 Views
  • 4 replies
  • 3 helpfuls

How do you handle incidents that are projects

My company currently is tracking long lead items, and in many cases, projects within the Incident Module.   While I know this isn't the best way to do that, I am researching other ways to accomplish this. Some of these items should be tracked in the ...

jjarka by Kilo Contributor
  • 1888 Views
  • 9 replies
  • 0 helpfuls

Resolved! Using Execution Plan to assign tasks to a Change

I have created a change template.       This template requires 20 tasks to be assigned to the template.     I created an Execution Plan with the 20 tasks.   Unfortunately, the tasks do not apply to the change when created.     Does anyone have any id...

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creyes1 by Kilo Contributor
  • 1271 Views
  • 2 replies
  • 0 helpfuls

Resolved! Delivery Address and Special Instruction keep refreshing

Service Catalog - Two Step Checkout - Delivery Address and Special Instruction keep refreshing or going back to the default.When I changed the Delivery Address and added Special instruction and then delete an item or go back to update an item, the ad...

JLeong by Mega Sage
  • 1071 Views
  • 1 replies
  • 0 helpfuls

Knowledge 15

I'm looking for detailed information on the pre conference training, sessions and labs at Knowledge 15.   It appears there was an agenda builder for K14.   I have not been able to locate one for K15.   Any ideas ?Thanks, Bill

banger162 by Kilo Explorer
  • 2002 Views
  • 1 replies
  • 0 helpfuls