Currency

[stevejarman]

Have implemented a POC for Cloud Cost Management in our DEV environment. Everything is displaying in UK Pounds for some reason. System default currency is USD, and ideally I need to set this to AUD (Australian) - not sure where the Pounds setting is coming from.

Anyone know where the currency settings specific to Cloud Cost Management are?

[Tanushree Maiti]

Hi @stevejarman 

Changing the base localization & currency properties of the instance.
glide.system.locale = <en.GB>  //replace by your locale code
glide.i18n.single_currency.code=AUD

You can do it from here as well-

navigate to System Properties > System Localization

Ref: https://www.servicenow.com/community/developer-forum/glide-system-locale-in-our-instance-is-set-to-g....

[stevejarman]

glide.i18n.single_currency.code only comes into play if glide.i18n.single_currency is set true, which isn't the case/isn't the default (also glide.i18n.single_currency.code is set to USD - the default value). Localization is also set to USD.

My question is: why is my Cloud Cost Management showing everything as British Pounds? Where is that setting coming from.

[Tanushree Maiti]

Hi @stevejarman 

Can you check the following and confirm.

• Check User Locale:
  • Navigate to your user profile (sys_user.list and find your record).
  • Ensure the Country field is set to United States and the Language is set to English.
  • Clear your cache (type cache.do  in the filter navigator) and log out/in.
• Verify System Localization Properties:
  • Navigate to System Properties > System Localization.
  • Check  glide.system.locale It should be en.US for USD.
  • If you want to force USD everywhere, ensure Use a single currency model is set to  true.
• Check Cloud Cost Management Settings once (if there is anything set):
  • Review the fx_currency table to ensure USD is marked as active.