I am implementing Servicenow Integration with Amazon Connect in a VDI Environment. To avoid voice quality issues I would like to know if the Amazon Connect CTI Adapter for ServiceNow supports a "medialess" mode, where it can handle interactions witho...
Microsoft Azure is a powerful cloud platform that brings numerous advantages to businesses. With Azure, companies can easily adjust their resources based on needs, saving costs with a pay-as-you-go model. It ensures high reliability and security, pro...
Please help to get each output value from below script.{"categoryKey":"BR Ordering|Customer|abc","recentIncidents":[{"number":"INC4449296","sys_id":"8422274f1bd80210"},{"number":"INC4449297","sys_id":"2da2e34f1bd802106"}],"historicIncidents":[{"numbe...
when i open any knowledge article the table of content is greyed out by default,even though its added in system properties glide.ui.html.editor.v4.toolbar.line1Can anyone please let me know how to make this editable
Hello Forum Members, I hope you're all doing well. I've recently encountered a bit of a challenge and was wondering if anyone else has faced a similar issue. I'm trying to integrate Cloud Insights on my Intel Core i7 laptop, but it seems like there m...
Our client was doing a POC using Kumoco Cloud Management on top of Cloud Insights. It really added the additional features that our client was looking for. Then the SN app disappeared from the SN store. Kumoco told us that the features of their app h...
Hi, I'm trying to import AWS Billing and Cost Management.I already created my private Report for Billing and Budget. When I tested connection between AWS and ServiceNow, it completed.I finished the Billing Download Job. Below is the result. And I can...
Hi folks,Recently have been working on a module for Cloud Cost Management and have come across a scenario which is proving me that either I dont know Servicenow now, or we are heading to a wrong direction. There is a UI Action on the workspace called...
Hi Community,I have CSA, CAD and few CIS certifications. Do we have to pay 200$ for each delta exam or it should cover all delta exams in single payment(200)? Thanks in advance. Cheers,Sandesh.
Hello Community! I've recently been tasked with integrating rack servers into our ServiceNow ITSM (IT Service Management) environment, and I'm encountering some challenges. I was wondering if anyone else has gone through a similar process and could s...
Hello Folks, I have a question.we are planning to migrate the old ITSM tool to ServiceNow tool and want to know few facts to consider (cost wise) before migrating. is there a cost involved for the end users (business users) with no role to approve t...
I might have to say this because they baked cookies for me and rubbed my feet. By then, the inclination is to hold on tightly to doing it. Any takers? This column provides you with techniques on how you can effectively maximize your. I long for the d...
Cloud cost management (also known as cloud cost optimization) is the organizational planning that allows an enterprise to understand and manage the costs and needs associated with its cloud technology
Hello All, Good Afternoon. How are you? I have created an application registry for OAuth Authentication by which we got the CLIENT ID and CLIENT SECRET. Now I have to get the REFRESH TOKEN for which I went to POSTMAN and followed the below KB Article...
Hello everyone, I hope you're doing well. I wanted to bring up an integration issue that I've been experiencing between Cloud Insights and AMD servers. I was wondering if anyone else has encountered similar problems or has any insights on how to reso...
