Hello Community! I've recently been tasked with integrating rack servers into our ServiceNow ITSM (IT Service Management) environment, and I'm encountering some challenges. I was wondering if anyone else has gone through a similar process and could s...
Hello Folks, I have a question.we are planning to migrate the old ITSM tool to ServiceNow tool and want to know few facts to consider (cost wise) before migrating. is there a cost involved for the end users (business users) with no role to approve t...
I might have to say this because they baked cookies for me and rubbed my feet. By then, the inclination is to hold on tightly to doing it. Any takers? This column provides you with techniques on how you can effectively maximize your. I long for the d...
Cloud cost management (also known as cloud cost optimization) is the organizational planning that allows an enterprise to understand and manage the costs and needs associated with its cloud technology
Hello everyone,I hope you're all doing well. I'm currently dealing with a rather perplexing integration issue between Cloud Insights and our rack server. I know it's unusual for a forum thread to have only one user, but I thought I'd document my trou...
Hi All,We are looking the feasibility for pool licensing or dynamic licensing configuration within ServiceNow.Example: Suppose we have 40 ITIL license and at a time only 35 users are active and require the license. The license can be allocated to use...
Suppose a customer has multiple AWS Organizations: not accounts rolling up to one billing organization, but multiple billing organizations. This is not going to change in the near future, and it is also growing from acquisitions. So, even if the prob...
Hey everyone,I've been trying to integrate flooded battery management system with ServiceNow, and we're encountering some compatibility issues. The data doesn't seem to be syncing accurately, and it's causing discrepancies in our records. I'm reachin...
Hello Everyone,I'm trying to install mid server, I'm using AWS windows instance to install mid server on it and while configuring the mid server I get following error:- Problem invoking Instance Info on the targeted instance. Please check that the In...
Hello GURUS,I have a requirement to connect ServiceNow with Microsoft Azure on Utah release using guided setup I created and tested the hardware connection "DONE", but iam trying to do the software connection "it gives me errors" Can anyone guide me ...
Dear all,We have AWA auto case assignment based on agent availability, no of case assigned to an agent, based on skills, or shift time.Can we utilize AWA functionality for Incident?(I think no).If I want to customize Incident assignment similarly bas...
Hi Community;I was asked by manager to get to know the answer for,Custom table subscription overview Dashboard is available in the servicenow platform, but nowhere is document or anything provided by servicenow. why?
We are doing cloud insights implementation for our client ad we are struggling to figure out the purpose of tab- service category metric in setting page of cloud insights rightsizing feature. I don't find any docs related to the same. Could anyone pl...
Hello All, Good Afternoon. How are you? I have created an application registry for OAuth Authentication by which we got the CLIENT ID and CLIENT SECRET. Now I have to get the REFRESH TOKEN for which I went to POSTMAN and followed the below KB Article...
