will Cloud cost management work without Discovery

hello all, will Cloud cost management work without cloud Discovery. i have integrated Azure to my servicenow instance using the setup on cloud cost management workspace. i have createdservice accountazure service principle credentialBillinmg download...

incident report showing the resolution time for each handling group

I am looking for official documentation or confirmation that ServiceNow supports the feature to generate an incident report showing the resolution time for each handling group involved in processing an incident. Could you please provide the relevant ...

Cloud cost managent or Cloud Insight on PDI

Hi, Is there a way tyo install Cloud cost managent or Cloud Insight on PDI ThanksAniket

Suggestions Needed: Cloud Solutions & Cost Management Software Installation Not Normalizing

Hello everyone, I’m seeking advice regarding an issue I’m facing with the installation of cloud solutions & cost management software. After following the installation steps, I’ve noticed that the software is not normalizing as expected, which is caus...

Can I have a dedicated service now instance running all the time ? If yes how much it would cost me

Can I have a dedicated service now instance running all the time ? If yes how much it would cost me

CCM - What's New in Xanadu Demo Videos

Hey ServiceNow Community,Today's the day!  We've released Xanadu and there are exciting updates for the Cloud Cost Management solution. Take a look at these short (< 8 mins) but impactful demo videos below to find out more: ServiceNow Xanadu - Cloud ...

ITSM Roles - Does this involve fees or is it free and included in ITSM Pro Subscription

ITSM Roles - Does this involve fees or is it free and included in ITSM Pro Subscription

List type field shows sys_id instead of the value

Hi All, I have created a field called Sap task and type i choose as List for this feild, but it shows the sys_ID values instead of value. we have kept display as true but still showing on sys_ID. these sys_ids are the records in the incident_ task ta...

what is good to way to check discovery probs and patterns in TIOM

what is good to way to check discovery probs and patterns in TIOM

How to enter GCP Folder ID while setup service account

Hi All, I am trying to setup the GCP discovery and I am getting this below error while test the connection. I entered the folder id in correct way. But I wanted to know, Is there any format requires to enter the folder ID? or Did i missing anything h...

Need to know require license or not

I just want to know for below part we need license or not for each topic-Like we need hardware for this or this is just done by any Out of box ITAM part 1. I want to know for which item failure is reported and since when that item is in service so th...

Guess the below

Under what circumstances, should you use the Communicate workaround Related Link on the Problem record?A. The workaround is helpful information for the Callers on the Problem's related Incidents (open) B. The workaround should be published to a knowl...