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Instance related

CHANDIM
Kilo Contributor

Hi everyone,

I requested a new instance from the ServiceNow Developer Site, but I haven't received it yet. Does anyone know how long it usually takes to get one?

Also, are there any ways to get an instance faster or any alternatives I can use while waiting? Any suggestions would be greatly appreciated.

Thanks!

4 REPLIES 4

AndersBGS
Tera Patron

Hi @CHANDIM ,

 

The short is no... Currently there are some longer lead time. Together with this and due to the fact that there is no support available for PDIs, nobody can tell you.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

abirakundu23
Giga Sage

Hi @CHANDIM ,

This is a common issue at the moment. It may take 6–7 days or even longer. In my case, it took approximately 10 days before I received the confirmation that the instance was ready.

Please be patient and wait for the confirmation. You will definitely receive notification once your new instance is ready.


Please mark helpful & correct answer if it's worthy for you.

Tanushree Maiti
Tera Patron

Hi @CHANDIM 

 

No body can confirm when your PDI  request would be provisioned. 

 

Many community member now-a-days facing this issue.

 

Due to high demand following a new platform family release, PDI pools for the Australia version are currently experiencing errors or waitlisting. These days lots of similar issue reported.

 

I will suggest you to Wait  for PDI request to be provisioned if your request is  already waitlisted.  Do not cancel your request, as you will lose your spot.

 

Support is not available for PDI .

 

 

Note:You can try releasing your current request and requesting an earlier version (e.g., Zurich ), as they may have more availability . But Community members reported that there is also having waitlist issue.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Aditya_hublikar
Giga Sage

Hello @CHANDIM ,

 

Servicenow instance waitlist - Nowdays this common issue faced by multiple users .

 

You must  refer this , it will help you to  :

https://www.servicenow.com/community/itsm-forum/servicenow-developer-site-notice-pdi-request-delay/t...

 

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya