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Callan Bond
ServiceNow Employee
ServiceNow Employee

2022 saw a slate of amazing new capabilities added to the CMDB, and at times it can be hard to keep up with everything that's come out over the last 12 months. We've put together a simple 1-page table with the major features from the past year, and included a short description and link to more info for each of them. Also available in ppt format, attached.

 

Release

Feature

Outcome

Info

San Diego / H1

Dynamic IRE reconciliation rules

Increases CI data quality and reduces complex administrative overhead for reconciliation rules

What’s New video

San Diego / H1

Service Graph Connector for SCCM 3.0

Support for importing data from multiple SCCM instances

Docs

Tokyo / H2

Intelligent Search for CMDB

Using natural language, non SMEs can get specific information out of the CMDB

What’s New video

Tokyo / H2

CMDB Data Foundations Dashboards v 2

More complete picture of an instance’s CMDB Health. Available for free on SN Store.

CMDB Health Overview video

Tokyo / H2

CMDB 360

Provides end-to-end view of assets and easy way to understand coverage and data gaps

CMDB 360 video

Tokyo / H2

CMDB Attestation

CI Owners can easily attest to the physical existence of CIs they are responsible for using various new features

Overview video

Tokyo / H2

Service Graph Connector for Azure

Support for importing data from Microsoft Azure

Overview on Community

Version history
Last update:
‎02-08-2023 03:21 PM
Updated by:
Contributors