Here is a short overview on what's new in our San Diego release of the CMDB, CSDM and Service Graph Connectors. Here is a summary of the content we cover in this video. New Dynamic IRE rules CMDB work...
Service Graph Connector for SolarWinds Multi-Instance Upgrade Overview: Version 2.3 of the Service Graph Connector for SolarWinds introduces significant changes to how data is retrieved from SolarWind...
To import data in 'Software Usage' table following setup is required:1. Correct reclamation rules to be defined . Here example reclamation rules for 'Word' app is shown. In product process related lis...
Service Graph connector for Microsoft SCCM updating Most Recent Discovery (last_discovered) Most Recent Discovery (last_discovered) field in Computer CIs is updated by data source name ‘SG-SCCM Last D...
Why Service Graph connector for Microsoft SCCM is not able to import software usages data in Software Usage [“samp_sw_usage”] table ? even after running ‘SG-SCCM SAMP Usage’ or ‘SG-SCCM Software Last ...
To improve the performance of the SG-SCCM CleanupUTIL , try to distribute a script across different nodes using the blog below :https://community.servicenow.com/community?id=community_article&sys_id=e...
In this example, we will be adding a field from Intune device pull called 'chassisType' and map it to 'Chassis type'(chassis_type) in the 'cmdb_ci_handheld_computing' class in CMDB. Changes to the dat...
If the record being processed is partial and if it has an empty lookup, then IRE will not de-duplicate the empty lookups and will continue to accumulate them until the payload size becomes too large t...
Service Graph Connector for Observability AppDynamics Introduction The Service Graph Connector for Observability AppDynamics connector allows customers to ingest CMDB data from an AppDynamics installa...
IRE loads the relationship type from the meta data(OOB). It is currently loading the display value of the relationship type in local language which happens to be Japanese in the customer cases we have...
Removed Software functionality in legacy SCCM integration (SCCM 2016 integration or older) Removed Software functionality depended on following tables:• ADD_ REMOVE _PROGRAMS_DATA_DD• ADD_REMOVE_ PROG...
In this 1/2 hour walkthrough of our new Rome CMDB Data Manager feature, Tony Branton provides a thorough overview of how to use Data Manager to its fullest potential. We discuss the prerequisites, cre...
With SG-SCCM version 2.5, Organization Unit (OU) information from SCCM is pulled in and populated in a related table. We are seeing cases where there are multiple OUs for a resource id (computer) whic...
General Notes It is possible for SCCM to report software without reporting hardware in the same pull. This was seen at some customers and their devs had talked to SCCM and confirmed that SCCM’s intern...
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What is new in the ServiceNow CMDB this quarter . ...
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Yokohama takes our CSDM data model to new places ....
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The CMDB for AI Transformation: A Snapshot of What...
