Service Graph Connector for SolarWinds Multi-Instance Upgrade Overview:
Version 2.3 of the Service Graph Connector for SolarWinds introduces
significant changes to how data is retrieved from SolarWind...
To import data in 'Software Usage' table following setup is required:1.
Correct reclamation rules to be defined . Here example reclamation rules
for 'Word' app is shown. In product process related lis...
Service Graph connector for Microsoft SCCM updating Most Recent
Discovery (last_discovered) Most Recent Discovery (last_discovered)
field in Computer CIs is updated by data source name ‘SG-SCCM Last
D...
Why Service Graph connector for Microsoft SCCM is not able to import
software usages data in Software Usage [“samp_sw_usage”] table ? even
after running ‘SG-SCCM SAMP Usage’ or ‘SG-SCCM Software Last ...
To improve the performance of the SG-SCCM CleanupUTIL , try to
distribute a script across different nodes using the blog below
:https://community.servicenow.com/community?id=community_article&sys_id=e...
In this example, we will be adding a field from Intune device pull
called 'chassisType' and map it to 'Chassis type'(chassis_type) in the
'cmdb_ci_handheld_computing' class in CMDB. Changes to the dat...
If the record being processed is partial and if it has an empty lookup,
then IRE will not de-duplicate the empty lookups and will continue to
accumulate them until the payload size becomes too large t...
Service Graph Connector for Observability AppDynamics Introduction The
Service Graph Connector for Observability AppDynamics connector allows
customers to ingest CMDB data from an AppDynamics installa...
IRE loads the relationship type from the meta data(OOB). It is currently
loading the display value of the relationship type in local language
which happens to be Japanese in the customer cases we have...
Removed Software functionality in legacy SCCM integration (SCCM 2016
integration or older) Removed Software functionality depended on
following tables:• ADD_ REMOVE _PROGRAMS_DATA_DD• ADD_REMOVE_ PROG...
In this 1/2 hour walkthrough of our new Rome CMDB Data Manager feature,
Tony Branton provides a thorough overview of how to use Data Manager to
its fullest potential. We discuss the prerequisites, cre...
With SG-SCCM version 2.5, Organization Unit (OU) information from SCCM
is pulled in and populated in a related table. We are seeing cases where
there are multiple OUs for a resource id (computer) whic...
General Notes It is possible for SCCM to report software without
reporting hardware in the same pull. This was seen at some customers and
their devs had talked to SCCM and confirmed that SCCM’s intern...
Service Graph Connector for Microsoft SCCM - Why not all Scheduled Data
Import Executions are displayed on CMDB Integrations Dashboard ? CMDB
Integrations Dashboard displays Scheduled Data Import Exec...