What's New in the CMDB for Q4 2022?

We are pleased to announce the following innovations for the CMDB and Service Graph in the November and December 2022 store releases. CMDB 360 View Using multiple data sources to populate your CMDB ca...

Which CMDB CI Class is correct for Laptops and Desktop Computers?

There has long been discussion around the topic of which CI Class is appropriate for laptops and PC’s. These are the CI records that represent the computers individual workers utilize for productivity...

Varan Utility : CMDB Data Compare - Compare NOW CMDB data with source CMDB data seamlessly

Loading Data to CMDB is a very common task in most of the projects, whether the approach to load is discovery or Transform maps or Robust transform end goal is to bring clean data to CMDB and ensure t...

Varan solves : ServiceNow to update CI with source data via IRE ETL

In this video we will discuss how to set the state of data to what is in source system after its already created / updated in ServiceNow, basically how to revert any updates done in CMDB directly to s...

Configure Service Graph Connector for Microsoft SCCM to use Integrated Authentication

Section-1: Service Account User Setup (MS SQL Server Management Studio) ** Note: The values provided in these instructions are only for example. It will be different to your installation.Create a doma...

CMDB Best practices

This session covers best practices and features to manage and govern the ServiceNow CMDB. Navin Sharma dives into many of the key features and functions we provide that are necessary to implement your...

Removed Software functionality in Service Graph Connector integration Configuration Item (example cmdb_ci_computer) for not reported by source

Application service types deep-dive discussion for San Diego

Navin Sharma and I discuss how you crate and manage the types of different Application Service find using the App Service Wizard under the CSDM navigator. Application Services are the logical entity t...

Service Graph connector for Microsoft SCCM Software Usages and Last Used - Testing

Follow this article below to configure SCCM to capture software usage and last used data:https://community.servicenow.com/community?id=community_blog&sys_id=962e379fdbb40950ae812509139619ee To test th...

Overview of What's new in San Diego for the CMDB, CSDM and Service Graph conectors

Here is a short overview on what's new in our San Diego release of the CMDB, CSDM and Service Graph Connectors. Here is a summary of the content we cover in this video. New Dynamic IRE rules CMDB work...

Service Graph Connector for SolarWinds Multi-Instance Upgrade

Service Graph Connector for SolarWinds Multi-Instance Upgrade Overview: Version 2.3 of the Service Graph Connector for SolarWinds introduces significant changes to how data is retrieved from SolarWind...

Service Graph connector for JAMF software usages data import

To import data in 'Software Usage' table following setup is required:1. Correct reclamation rules to be defined . Here example reclamation rules for 'Word' app is shown. In product process related lis...

Service Graph connector for Microsoft SCCM updating Most Recent Discovery (last_discovered)

Service Graph connector for Microsoft SCCM updating Most Recent Discovery (last_discovered) Most Recent Discovery (last_discovered) field in Computer CIs is updated by data source name ‘SG-SCCM Last D...

Service Graph connector for Microsoft SCCM software usages data import

Why Service Graph connector for Microsoft SCCM is not able to import software usages data in Software Usage [“samp_sw_usage”] table ? even after running ‘SG-SCCM SAMP Usage’ or ‘SG-SCCM Software Last ...