Section-1: Service Account User Setup (MS SQL Server Management Studio)
** Note: The values provided in these instructions are only for example.
It will be different to your installation.Create a doma...
This session covers best practices and features to manage and govern the
ServiceNow CMDB. Navin Sharma dives into many of the key features and
functions we provide that are necessary to implement your...
Navin Sharma and I discuss how you crate and manage the types of
different Application Service find using the App Service Wizard under
the CSDM navigator. Application Services are the logical entity t...
Follow this article below to configure SCCM to capture software usage
and last used
data:https://community.servicenow.com/community?id=community_blog&sys_id=962e379fdbb40950ae812509139619ee
To test th...
Here is a short overview on what's new in our San Diego release of the
CMDB, CSDM and Service Graph Connectors. Here is a summary of the
content we cover in this video. New Dynamic IRE rules CMDB work...
Service Graph Connector for SolarWinds Multi-Instance Upgrade Overview:
Version 2.3 of the Service Graph Connector for SolarWinds introduces
significant changes to how data is retrieved from SolarWind...
To import data in 'Software Usage' table following setup is required:1.
Correct reclamation rules to be defined . Here example reclamation rules
for 'Word' app is shown. In product process related lis...
Service Graph connector for Microsoft SCCM updating Most Recent
Discovery (last_discovered) Most Recent Discovery (last_discovered)
field in Computer CIs is updated by data source name ‘SG-SCCM Last
D...
Why Service Graph connector for Microsoft SCCM is not able to import
software usages data in Software Usage [“samp_sw_usage”] table ? even
after running ‘SG-SCCM SAMP Usage’ or ‘SG-SCCM Software Last ...
To improve the performance of the SG-SCCM CleanupUTIL , try to
distribute a script across different nodes using the blog below
:https://community.servicenow.com/community?id=community_article&sys_id=e...
In this example, we will be adding a field from Intune device pull
called 'chassisType' and map it to 'Chassis type'(chassis_type) in the
'cmdb_ci_handheld_computing' class in CMDB. Changes to the dat...
If the record being processed is partial and if it has an empty lookup,
then IRE will not de-duplicate the empty lookups and will continue to
accumulate them until the payload size becomes too large t...
Service Graph Connector for Observability AppDynamics Introduction The
Service Graph Connector for Observability AppDynamics connector allows
customers to ingest CMDB data from an AppDynamics installa...