Additional comments Field There is system property which limits only 250 notes to display in Case/I

[coolvas2k6]

Additional comments: There is system property which limits only 250 notes to display in Case/Incident/Change. This means Service Now will only return the latest 250 entries in the ticket's activity. If we increase the current number of 250 to a higher number, this would resolve the issue; however, We need to know is  there would be performance impacts on the instance.

[AJ_TechTrek · Accepted solution]

Hi @coolvas2k6 ,

I agreed , there is property but there is no harm for increase the count but dont increase much.

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/field-admini...

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