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Resolved! ITOM Visibility and ACC?

I am reviewing ITOM Visibility subscription unit costs in product documentation. Subscriptions for IT Operations Management (servicenow.com)  I am not seeing these subscription unit costs applicable to Agent Client Collector. If Agent Client Collecto...

DonnaOlsen by Tera Expert
  • 1489 Views
  • 4 replies
  • 0 helpfuls

CMDB Data Model Diagram

I need a CMDB Data Model I can edit for a presentation. The one that has Implement, Crawl Walk Run.  Anybody have one?

scole4606 by Tera Contributor
  • 490 Views
  • 2 replies
  • 0 helpfuls

DEMO Data for CMDB into DEV instance

Dear all,I have request a DEV instance and I willing now to get some sample CMDB data in my instance.This in order to make some testing with Jira integration. Does it exist CMDB data somewhere that can be imported to my instance ? regards

User687957 by Tera Contributor
  • 1286 Views
  • 11 replies
  • 0 helpfuls

How to count the number of records in multiple RITMs

Hello all, I want to find a quick way to count the total number of records in multiple RITMs, when I group the RITMs by state or by country there are 1000s of RITMs I can't manually count all the records in the RITMs is there any easy way to make it ...

vinayguttha by Kilo Contributor
  • 257 Views
  • 1 replies
  • 0 helpfuls

Resolved! Netflow Linux MID Server Configuration

Has anyone recently configured a NetFlow collector on a Linux MID server to be utilized by service mapping in CMDB? I suspect the official documentation is out of date, as it includes commands with deprecated syntax and does not account for CentOS di...

rfsnowman by Tera Contributor
  • 459 Views
  • 2 replies
  • 1 helpfuls

Resolved! CMDB CI Class for remote site devices for Retail/POS industry

Hi SN community folks,I am working for Retail/POS industry, and I would like to know have anyone have defined any CI classes for the remote site devices? especially of those Verifone or other company "Pinpad" devices , Verifone commander devices? The...

KaashP by Tera Contributor
  • 1274 Views
  • 4 replies
  • 0 helpfuls

Order guide, catalog item,flow

I have created a order guide and in that i have two variable and i have created two flows for that - created ci- update ciwhen i click on create ci I will fill the form and its should get created in mapped application service table from flow it will ...

Regarding the Operating system filed

Hello everyone,I'm facing an issue where I have a choice field at the cmdb_ci_computer level, but I can't see that choice value reflected at the child table cmdb_ci_net_app_server. I've already checked the reference qualifier but no clue Thanks

Tejaswini56 by Tera Contributor
  • 298 Views
  • 1 replies
  • 0 helpfuls

CMDB audit/Best Practices

Hi,What are the steps to Audit my CMDB. And what are the best practices to maintain the CMDB. Please provide your suggestions and refer if any useful resources are available regarding this.

Asad Ali by Tera Contributor
  • 1902 Views
  • 3 replies
  • 0 helpfuls