Agent Client Collector- how frequently collecting data?

saranyavs · 3 weeks ago

Please let us now how frequently Agent Client Collector is collecting data? We have successfully installed ACC in Dev instance. We could not find any scheduled job running to collect data, but still data collection is happening. how to change the frequency to collect data.

Regards,

Saranya

Dr Atul G- LNG · 3 weeks ago

Hi @saranyavs

https://noderegister.service-now.com/kb?id=kb_article_view&sysparm_article=KB0815247

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Pratiksha · 2 weeks ago

Go this link : https://yourinstance.service-now.com/sn_agent_policy.do?sys_id=f7efd23b49e244af935e645f0073fda7&sysparm_record_rows=6&sysparm_view=published&sysparm_record_scope=2da5ecf2ffa23110c421ffffffffff75&sysparm_record_target=sn_agent_policy&sysparm_record_list=nameCONTAINSDiscovery%5EORDERBYorder&sysparm_nostack=true&sysparm_record_row=6&sysparm_view_forced=true

Check scheduling here. There is no direct way to schedule checks. You have to the same with the other policy if we want to change them.

Regards,

Pratiksha