Agent Client Collector- how frequently collecting data?

saranyavs
Tera Expert

‎02-12-2026 05:14 AM

Please let us now how frequently Agent Client Collector is collecting data? We have successfully installed ACC in Dev instance. We could not find any scheduled job running to collect data, but still data collection is happening. how to change the frequency to collect data.

 

Regards,

Saranya

0 Helpfuls
  • 290 Views
2 REPLIES 2

Dr Atul G- LNG
Tera Patron

‎02-12-2026 05:17 AM

Hi @saranyavs 

 

https://noderegister.service-now.com/kb?id=kb_article_view&sysparm_article=KB0815247

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Pratiksha
Mega Sage

‎02-15-2026 11:19 PM

Go this link : https://yourinstance.service-now.com/sn_agent_policy.do?sys_id=f7efd23b49e244af935e645f0073fda7&sysparm_record_rows=6&sysparm_view=published&sysparm_record_scope=2da5ecf2ffa23110c421ffffffffff75&sysparm_record_target=sn_agent_policy&sysparm_record_list=nameCONTAINSDiscovery%5EORDERBYorder&sysparm_nostack=true&sysparm_record_row=6&sysparm_view_forced=true

 

Check scheduling here. There is no direct way to schedule checks. You have to the same with the other policy if we want to change them.

 

Regards, 

Pratiksha

0 Helpfuls