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Alternative for using "Update Changes from CMDB" UI action for service map formation.

aditimittal
Tera Contributor

So I have ingested some CIs along with the relationships using IRE. Some of the CIs belong to the cmdb_ci_service_auto class. 

So to form the service map for those services, I am using the script includes PopulateManualService. I am calling the PopulateManualService.process() method which is the script which the Update Changes from CMDB UI action calls. Through this, I am seeing the business service map, and the class is entered into the cmdb_ci_service_discovered (Mapped Applciation Services) class too. 

But the problem I am facing here is I see the business service map connected to the entry point called "Manual Endpoint" and the endpoints i added as entry points and there in the map but they are empty and not connected to anything. I read that Manual Endpoint is automatically created when creating a service map like this (and also apparently cannot be disabled). 

So does anyone know an alternative approach to form a service map from ingested CIs so that manual endpoint wont be formed and the actual endpoints will connect to the map? 

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