ARTICLE: Platform Analytics common Issues and their fix
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05-31-2025 10:06 AM - edited 06-05-2025 06:28 AM
1) Issue: Filter not getting applied on indicator when multiple choices are selected in filter.
Fix: Make sure it is checked
2) Issue: Data Visualizations / Widgets not following the filters
Fix: Try clearing all filtersIf above does not work then, the node cache has to be cleared with help of Now support engineer
3) Issue: Dynamic filter doesn't work in Indicators (KB0860136)
Fix: Add the dynamic filter condition using "Configure values"
4) Group By Showing Unassigned like this:
Cause: Check Breakdown Source "Label for unmatched" field
Will continue to add more points
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