ARTICLE: Platform Analytics common Issues and their fix

RiteshSwarnakar
Giga Guru

1) Issue: Filter not getting applied on indicator when multiple choices are selected in filter.

Fix: Make sure it is checked RiteshSwarnakar_0-1748710653440.png

 

 

2) Issue: Data Visualizations / Widgets not following the filters

Fix: Try clearing all filtersRiteshSwarnakar_1-1748710786134.pngIf above does not work then, the node cache has to be cleared with help of Now support engineer

 

 

3) Issue: Dynamic filter doesn't work in Indicators (KB0860136)

Fix: Add the dynamic filter condition using "Configure values" 

RiteshSwarnakar_1-1748942583659.png

RiteshSwarnakar_0-1748942468158.png

 

 

4) Group By Showing Unassigned like this:      RiteshSwarnakar_1-1749129996557.png

Cause: Check Breakdown Source "Label for unmatched" field

RiteshSwarnakar_0-1749129717364.png

 

 

 

Will continue to add more points

 

 

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