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CMDB Simulator Task 10 - Remediate Duplicates

Hello.I am working for this CMDB simulator and i am not able to validate this one taskTask 10: Remediate DuplicatesI tried all the steps as requested but not able to complete the validations. Keep getting the below error -  Did you retain the oldest ...

svkraddi by Tera Contributor
  • 1110 Views
  • 2 replies
  • 0 helpfuls

How to find existing MID Server service account

Hi,How can i find existing MID server service account which was setup 2 years back ?  is there any command to get it or is it get stored anywhere in ServiceNow? Thanks,JG 

JG16 by Tera Contributor
  • 756 Views
  • 2 replies
  • 0 helpfuls

Use cases

Hi team, Can anyone suggest me with some use cases using business rule with solutions in itsm module.

Resolved! Add new status to cmdb_ci table

Hi All,I am looking forward to adding a new option 'in transit' in my cmdb_ci>status dropdown. The present options available are shown in the screenshot.Please suggest, if it is ok to simply add a new choice option in the dropdown, or if there is som...

Pavneet22 by Tera Contributor
  • 859 Views
  • 4 replies
  • 3 helpfuls

CMDB Health Dashhboard

I am standing up the  CMDB Health Dashboard:1.  Under Correctness, I don't want to use the Staleness metric now.  How can I turn this off? 2.  Under the Correctness, how can I show Two or more CI classes, I have tried and only shows the first CI Clas...

Query Builder not working

Hello gurusWhy Query results is No records found even there is relation between server and offering (picture2 below)?No filter used for server neither for Offering.  

jnipala_0-1681373463674.png jnipala_1-1681373511637.png
jnipala by Tera Contributor
  • 1541 Views
  • 6 replies
  • 1 helpfuls

Service Graph Data Visualizer Access for Non-Admins

We are implementing Service Graph Connectors and have installed the Service Graph Data Visualizer plugin from the ServiceNow Store. We'd like to make this available to some of our support staff, but the full functionality of the Data Visualizer appea...

CMDB optimization

Hi community,Help me on this,I have to submit a document to be shown to client about CMDB optimization. I want to know the checklist points for CMDB optimization, like we need to explain client, how we can optimize CMDB, in which areas we can optimiz...

How to get data inside object in a array ?

Hi Everyone,I need to get data inside object as an array for certain requirement.  Accountable OnwerAccountable Remediation ownernew AROmail recipients (AO + new ARO)mail bodyAdammattsatyaAdam,satya,venu,gopalmatt,thompson,aaronAdamthompsonvenu   Ada...

venugopal s by Tera Contributor
  • 734 Views
  • 4 replies
  • 0 helpfuls

Resolved! Truncated not imported properly

When ServiceNow creates a new import set table, it measures the length of the first 20 records to determine the length of fields. If the data values to be imported exceed the length of the fields in the import set tables, they will be truncated and n...