Attestation CI 'Attested' field is not updating to 'true' and 'Attestation Score' is also not updat

Jenny Aducal · ‎02-26-2024

Attestation CI 'Attested' field is not updating to 'true' and 'Attestation Score' is also not updated after completing the attestation task.

anusha_narapura · ‎03-23-2026

Hi @Jenny Aducal - As per the below SN documentation, only the fields Attestation Status (values: Attested, Rejected, Not Yet Reviewed), Attested By, and Attested Date are automatically updated.

https://www.servicenow.com/docs/r/zurich/servicenow-platform/configuration-management-database-cmdb/...

It does not say anything about 'Attested and Attestation score' fields. I could not find anything related to these in SN documentation. Did you get to find some more info on this?

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RajsekharDusi · yesterday

hi @Jenny Aducal , did you happen to get a resolution for this ?

hello @AJ_TechTrek, the document you provided link to only talks about the attestation status, attested date and attested by, but nothing on Attestation score and Attested fields. Could you please help on this ?