CMDB Attestation fields Question

Lucky1
Tera Guru

39m ago

Hello all,

 

On the Configuration Items (cmdb_ci) list view, I see these fields:
Attestation Status,

Attributes,

Attested,

Attested by,

Attested date.

 

So, I want to allow only Support group of the CI to attest few fields but not all.

 

So, can someone tell me how these above-mentioned fields will work and what action to be taken if only support group has to attest few attributes.

 

 

Regards,

Lucky

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Rafael Batistot
Kilo Patron

21m ago

Hi @Lucky1 

 

 

May you use Certification Schedules:

 

Go to Data Certification > Schedule Definition > Schedules.


Set the target CI table and select only the specific attributes you want verified.

 

Set Assign to field to ⁠support_group⁠. When the task is completed, ServiceNow automatically updates the attestation fields.

 

https://www.servicenow.com/docs/r/zurich/servicenow-platform/configuration-management-database-cmdb/...

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