Auto population of CMDB with OCS inventory agents

Albin
Tera Contributor

3 hours ago

Hello guys,

For a new client, we would like to populate their CMDB using the OCS Inventory agents, but we are not able to find any indication on how to proceed.
Does anyone have an idea if it's possible and what would be the best way to achieve this?

Just to be sure, we don't want to use discovery because it would be too costly for the client.

Thanks for your help, guys.

 

Regards,

Albin

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pr8172510
Mega Guru

3 hours ago

 

Hi Albin,

Yes, it’s possible 

1. No OOTB Integration

OCS Inventory NG doesn’t directly integrate with
ServiceNow CMDB

2. Use Import Set Method

 

OCS → API / DB → Import Set → Transform Map → CMDB
 

3. Steps

  • Pull data from OCS (API or DB)
  • Create Import Set Table
  • Create Transform Map → cmdb_ci_computer / server
  • Map fields (Name, Serial, OS, etc.)

4. Use IRE (Important)

  • Enable Identification Rules
  • Use Serial Number / Name to avoid duplicates

5. Schedule

  • Run import job (daily / hourly)

6. Limitation

  • No real-time discovery
  • Limited relationships
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