Automatic way to remediate de-duplication tasks in Servicenow

[Priyanka84]

Hi,

We want to clean up the duplicate CIs from CMDB and we are refering to the de-duplication tasks (reconcile_duplicate_task) table. There is one way to remediate the task is by clicking on Remediate UI action and followed by other steps. However, we need to complete the steps in automatic way. Is there a way to automate the remediation of De-duplicate tasks? Kindly help me with the process or flow to automate the remediation of de-duplication tasks.

Thanks,

Priyanka

[AbhishekUpasani]

This will be available on Vancouver and as a part of SR - CMDB - CMDB Workspace v4.1 store release.

[Danelle Lee]

Thanks Abhishek, do you know when 4.1 will be release for Vancouver? we are looking at upgrading to Vancouver shortly.