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NEED TO SET CMDB 3C RULES

HELLO , REQUIRED HELP @Ankur Bawisk  @Vasantharajan N  I HAVE TRIED TO SETUP CMDB 3C RULES IN UAT , BUT IAM HAVING SOME ISSUES I NEED CLARIFICATION TO SEE CONDITIONS , TO MAKE DASHBOARDS WITH CORRECTNESS 95% , COMPLETENESS 85% , COMPLAINCE 80% . DUE ...

pradeepm349 by Tera Contributor
  • 480 Views
  • 2 replies
  • 0 helpfuls

Transform Map does not working

Hello everyone, I have a problem, my transformation map is not working correctly, it only recognizes 1 record within Excel and simply ignores the rest. both ixist in cmdb my coalesce is the access id and the line record found  record not found 

Captura de tela 2025-06-08 144918.png Captura de tela 2025-06-08 144910.png
felipe14 by Tera Contributor
  • 1123 Views
  • 4 replies
  • 0 helpfuls

Health Remediation Tasks Dashboard

I am making a dashboard that tracks health remediation tasks like duplicates, orphans, stale, and missing recommended. I would like to make a bar chart that shows the top 10 'Supported By' that have the most open tasks. This requires dot walking from...

Resolved! Lookup Select Box

I am using a variable lookup select box in my catalog and the column is refering to the reference field from another table if I var a = g_form.getValue(lookup Variable) what is the value I am going to get ?

kirankr2061 by Tera Contributor
  • 744 Views
  • 3 replies
  • 2 helpfuls

Retirement Policy filter returns all CIs within the class?

Description: When creating a retirement policy for CI Class of computer for CIs where the name starts with v99 or v91 (VDIs) and the most recent updated date is within the last 7 days, the filter is ignored. if I search within the computer class with...

PennyC by Tera Expert
  • 345 Views
  • 1 replies
  • 0 helpfuls

Resolved! ServiceNow assignment Group Name Change

Hi All,  I want to rename the current assignment groups but first I want to change it in Dev environment so that with the help of "Local Update Set", I can record the changes and same can be pushed towards Test & Production environments with same loc...

Service Graph Connector for jamf

Hi All, How can i find the plugins "Service Graph Connector for JAMF" in my PDI. to integrate jamf with servicenow. i am able to see Service Graph Connector for SCCM and Service Graph Connector for Solarwinds. Build name: YokohamaBuild date: 04-02-20...

shid077 by Tera Contributor
  • 475 Views
  • 1 replies
  • 0 helpfuls

Model ID import with IntegrationHub ETL

I am trying to figure out how to populate Model ID attribute when importing from excel file using IH ETL. When I select model_id it just ignore the value and leave the attribute empty. No error or any indication that it did import the value.Any idea ...

Damhoej by Tera Guru
  • 650 Views
  • 4 replies
  • 1 helpfuls