Hi All, We’ve observed that several MID Servers are currently down following the recent upgrade. To address this, we plan to reinstall the MID Servers. Could you please advise on any precautions or key considerations we should keep in mind during the...
In my PDI (Yokohama) I am trying to replicate an import to CMDB from Tanium, but can't locate the plugin. Is it possible to do this in a Personal Developer Instance?
When an incident is assigned to a person and he has not written a worknote within 30 mins trigger anemail to the manager, write a business rule for it.
We have a weekly transform map that has decided to break one day after updating to Zurich. We have the coalesce fields set to include "assigned_to" but when you check the activity stream of the records created they would jump from one user to another...
Hi Team, Need help in fixing the duplicate records in cmdb computers table how to merge the duplicate records and avoid duplicate entries in future.
Dear ServiceNow CMDB Community. Has anyone tried to use the Personal Developer Instance to discover the configuration items (CIs) on their local home network?
Hello All, I have seen very good video for Zurich Release for ServiceNow Machine Identity ACL, If any one need to know please go through once before going to start inbound integrations and Machine Identity ACL how to configure, how its working & ben...
HI Community, I have a requirement where i need to enable this options (shown on screenshot).In CMDB Data foundation dashboard (OOB) there are many reports when i opened one ex; Hardware CIs missing serial number in that i can see the thing called sh...
Hello team, I would like to understand how Choices work in ServiceNow platform. E.g. There is a field named Discovery Source in CMDB tables, do we need to add choice for each and every table in cmdb? Or adding at parent level is enough? What I notic...
I'm starting CMDB from the scratch.What is the first concept I need to master?
Hello friends, Today i noticed that when I did the group by against the filtered CIs listing using field Discovery Source. What I noticed that discovery source grouping count mentioned in parenthesis is not matching against the total records count wh...
?? I can not find any documentation about them.
Hello, I am doing a POC to compare the results from horizontal discovery with that of ACC to present to my leadership.For ACC, I installed the ACC F and the agent on the client machine and also ACC Visibility on the instance.Although I am getting the...
Does the compliance metric evaluate the same number of CIs as completeness and correctness? my dashboard evaluates the same numbers when it comes to completeness and correctness metric but not compliance.
CMDB tasks are being assigned to inactive users.I have reviewed the Reference qualifier for Assigned To , filter is there for active = true. Is there any other way to check in CMDB Task?