Bug in Scheduled Data Export?

[Koki]

In Scheduled Data Export, the following settings were made

・Enable delta exports is checked.

・Delta on or after is set to Updated (sys_updated_on).
・Run : Periodically
・Repeat Interval : Every 10 minutes

At some time, a record is created in the target table.
Created : 2024-01-18 16:02:11

It seems that Scheduled Data Export was started at this same time.
Export Log shows Created : 2024-01-18 16:02:11, Messages : Export started.

However, when I checked the Exported csv, the records created were not recorded. I then waited and it was never recorded.

Is there any way to solve this problem?

[Mark Roethof]

Hi there,

Haven't experienced any issues myself before. Also this is functionality that already exists for a while. If you are convinced that this is a bug, you can open a case on ServiceNow Support.

Reading your description though, I do wonder immediately:
・Delta on or after is set to Updated (sys_updated_on).

Are there records that match the delta?