Hi All, I currently perform import in servicenow manually. I'm looking to automate this process whenever an excel file is uploaded in a sharepoint folder. I would like to have the process automated so the file can be imported and transformed into the...
Hello all,i want to understand: how to make the relationship in the newest CSDM model between technical offerings and/or application services. For example we've an application service "A: Prod". This application services provides the technical servi...
when we are trying to update any field in the BSO we get this error (status = operational )Tried to update from the list view same error Could any suggest us, how to update it
Can you provide an csdm modelling examples for Microsoft Azure and AWS Platforms ?
Here is the link for device : https://www.huaweitelecomequipment.com/sale-14069910-sdh-zte-zxmp-s330-ois4-2-l-4-1-sc-products.html
Hi Everyone, I have a requirement for populating the CIs based on the Service selection.For example -If user selects "Service 1", so as per the configuration done in cmdb relationship table (i.e. Service 1 is parent of all the CIs), the specific CIs ...
Hi All,I have a requirement,How can I create a 'Conditions' type variable in a Record Producer that updates dynamically based on a selected table in another variable Thanks in advance For reference : When table name is selected in conditional field ...
Hi All,I am new to CMDB. I need to identify which all are the attributes are populated by ServiceNow discovery for each of below CI classes.Windows ServerLinux ServerHyper-V ServerIP RouterSwitchesLoad BalancerFirewallMicrosoft SQL InstanceOracle I...
Hello, Is there a way to assess in ServiceNow when a specific role is assigned to a user, what modules/tables they would have access to? For example a user is requesting the cmdb_inst_admin role (for IntegrationHub ETL), which is comprised of the fol...
I am sending out a data certification via Data Manager and would like to understand if the tab " review completed" ever goes to a 'read only' status so changes cannot be made by an end-user.
Hi Now people, we disabled(made false) all audit logs for the below entries glide.identity.security.audit.enabledglide.sys.auditglide.sys.audit.relationsglide.sys.audit_delete and made inactive all business rules for the table CI Relationship [cmdb_r...
Hi all, I am trying to learn the CSDM and would like some good reference documents for the same. I have referred to the CSDM 101 primer.Also, it would be great if you can share an example of the business service, application service, tech service and...
Hello community, I have a configuration items around 3000 in ip switch table. I did not find any issue with this table load time it is opening very fastly ( within 2 to 3 seconds) in list view and if I specifically open any CI from this table it is o...
Hello,I am working on a Record Producer in ServiceNow where I have two variables:Master Table (Dropdown List) → Contains tables like Incident, Problem, Task, etc.Select Fields (Reference ) → Should dynamically show the fields from the selected table....
HI Experts,Need suggestion regarding color for icons in dependency view. So by view we can see all impacted services whenever example a CI is down will it be red by itself or we need to customise for this color to make happen. OR if maintenance is go...
