Business portal not loading

[Elena Spıru]

Hello, 

I was trying to setup the SOM module on my PDI(Yokohama). I have installed all the necessary plugins and have also loaded the demo data. 

I went to the business portal to test the product catalogs, but when I'm trying to open it, i get this(no matter how much I wait):

Am I missing something?

Thank you,
Elena

[pururavasin]

Hello @Elena Spıru ,

Can you check if all necessary plugins have been installed in your PDI environment related to SOM?
Please check the following community post for SOM Set-Up:

https://www.servicenow.com/community/sales-crm-forum/plugins-are-needs-to-be-installed-for-sales-and...


If this post helps you in resolving your issue, please mark this answer as helpful or correct answer.

Thank you.

[Elena Spıru]

Hey,

Will check the mentioned plugins and install if something is missing.

[Tanushree Maiti]

Hi @Elena Spıru ,

Try again as per this post: https://www.servicenow.com/community/sam-forum/i-have-tried-to-activate-the-software-asset-managemen...

• Navigate to https://developer.servicenow.com/dev.do
• Click on Manage Instance
• Search by Software Asset Management 
• Activate 
• Load demo data
• Make sure you will try once in Incognito/Inprivate browser

[Elena Spıru]

Hello!

Thanks for the advice but how is this helping my case? 
Anyways, tried to install it and: