Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

CAD

22311a1263
Tera Contributor

How does ServiceNow match inbound email to existing records?
A. sys_id
B. Subject Line
C. Watermark
D. Record link

4 REPLIES 4

SAI VENKATESH
Kilo Patron
Kilo Patron

Hi @22311a1263 

The correct answer is watermark.

 

thanks and regards 

Sai venkatesh 

Sarthak Kashyap
Kilo Sage

Hi @22311a1263 ,

 

Please check the correct answer below 

SarthakKashyap_0-1762413566193.png

 

C - Watermark

 

Please mark my answer correct and helpful if this works for you

Thanks and Regards,
Sarthak

GlideFather
Tera Patron

Hi @22311a1263,

 

please do not post duplicate question as per the Community Code of Conduct, it shatters the focus of the contributors into different areas...

 

I have answered your similar question HERE.

 

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


PrashantLearnIT
Giga Sage

Hi @22311a1263 

 

Correct answer is C. Watermark

********************************************************************************************************
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.

********************************************************************************************************
Cheers,
Prashant Kumar
ServiceNow Technical Architect


Community Profile LinkedIn YouTube Medium TopMate
********************************************************************************************************