Capacity Planning for SAN, vCPU, RAM etc. in ServiceNow
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3 weeks ago
Have any of you implemented Capacity Planning for SAN, vCPU, RAM etc. in ServiceNow? To add more details on to this - more similar to physical assets like Laptops or Desktops where we have Stock rooms and Stock rules that govern inventory of the assets and are assigned/consumed over period of time....I was looking to implement the same analogy on Enterprise Capacity Planning for future and integrate with new requests for SAN/vCPU/RAM. One of many use cases to start with.
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3 weeks ago - last edited 3 weeks ago
Thank you for responding to my question. I have marked your response as helpful and accepted it as a solution. However, because the response contained hyperlinks I think it was flagged for review. But just wanted to let you that I appreciate your effort and thank for response. That was exactly what I was looking for a high level narrative of things to watch/plan for.
Just wanted to add - while the approach you laid sounds promising the references that you have provided all pertain to core of Resource Planning (People aspect) from an SPM standpoint. I am aware Capacity planning is being deprecated starting Xanadu release but need to evaluate the requirement further from a Resource Manager standpoint
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2 weeks ago
Just adding the notes posted on earlier here...for reference to anyone.
The approach involves extending traditional asset and inventory management to manage enterprise resource capacity over time.
Suggested Approach
Model Resources as Configuration Items (CIs): Create CIs for SAN storage, vCPU, RAM, etc., with attributes such as capacity, utilization, and availability.
Use Stockroom and Inventory Concepts: Track capacity pools, available resources, and consumption/assignment over time, similar to physical asset stock management.
Integrate with Resource Requests: Connect capacity planning with new requests (e.g., SAN allocation, VM provisioning) to enforce validations and update consumption automatically.
Leverage Performance Analytics & Dashboards: Monitor current utilization, forecast future capacity, and identify potential shortages proactively.
Extend with Custom Workflows & Approvals: Automate provisioning and approvals based on capacity thresholds or business rules.
This implementation may require customization and integration depending on your current CMDB, asset management setup, and SPM usage.
