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Tammisetti Renu
Tera Contributor

how to copy field from Incident to Request while creating incident for the following fields,requestor,short description,descripition?

2 REPLIES 2

Community Alums
Not applicable

Hi @Tammisetti Renu 

Please refer below link:

https://www.servicenow.com/community/developer-forum/autopopulate-user-details-onchange-of-user-name...

 

Thank you,

If my answer finds you well, helpful, and related to the question asked. Please mark it as correct and helpful.

Mark Manders
Mega Patron

You want to copy fields from incident to request while creating an incident? I'm not sure I follow.

And the copying of fields also depends on what method you are using. Is it a flow, a business rule, a ui action?


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark