State and Status fields during cloud discovery
Is there documentation about how the State, Install Status and Operational Status fields on Virtual Machine Instances get set during cloud discovery of an Amazon AWS or Microsoft Azure account?
Forum Posts
How to close problem as "known error" status within RCA phase of Problem ticket
Built UI Known error Ui action and getting the following error How to populate the resolution code via script?
Unable to update Install status on cmdb_ci_pc_hardware table
Hi Everyone,I am unable to update when source changes to test, then I need to update install status to Install. I have written Business on Hardware table.conditions : Source changes to Test After Insert/updateScript:function execute...
CMDB - For an Orphan rule unable to select child application class, it considers parent app class
I have an Orphan rule created with following conditions - Server should be operational and installed statusServer not having relations with Application class CMDB_CI_APPL should show as Orphan CI But problem here is, we have Parent Application and c...
CMDB Orphan rule is checking parent Application class instead of child Application for relations
I have an Orphan rule created with following conditions - Server should be operational and installed statusServer not having relations with Application class CMDB_CI_APPL should show as Orphan CI But problem here is, we have Parent Application and c...
File retrieval scheduled job calling powershell script failing
sometimes it is being noticed that the file data is being stripped would this powershell script have somewhere in it that is striping the data? param([Parameter()][string]$SecurityHash,[Parameter()][string]$Command,[Parameter()][string]$FilePath,[Pa...
Dynamic CI Group vs. Principle Class
Hello, What is the difference between Dynamic CI Groups and Principle Classes in CMDB? Are there use cases for each to help clarify the difference? Thanks!C
Populating variable with Child from cmdb_rel_ci table
Hello, I'm facing following scenario. I have 2 variables: Service and Application. Service variable is a reference variable to one of the CMDB Classes. Application variable is a reference variable to cmdb_rel_ci table. I've set filtering for this var...
Seeking Guidance: Implementing Solution to Update CI Fields
Hi everyone,I'm seeking guidance on implementing a solution to update certain fields of Configuration Items (CIs).Here's the scenario:We have Windows servers with some empty fields, specifically the "Location" and "Install Date" fields.These servers ...
Json to string
Hi, can any one please help me on the below requirement.In Cmdb network circuits table record i have a field Attributes which contains the data in json format.now I have to create a button/icon beside the field and when it clicks it should give a pop...
IRE Rule to avoid to update the OS for Windows Server
Hi Experts, Our requirement is , SG-SCCM should update the OS field only if OS value is blank and also-1. Discovery has primary privilege to update the OS info. - Discover can always update it.2. SCCM has secondary privilege. Only if blank, SCCM can...
How can we add 'Add' button in affected ci tab on Change task related list
Hello Experts I need to configure Add button in Affected ci tab in change_task related list, please let me know how can we add , OOB we have this add button on change_request same functionality i want it on change_task table RegardsRak**bleep**h
Model Category for IP Addresses
Hello, OOTB there is a Model Category called IP Address. This Model Category is linked to the CMDB CI Class IP Address.So when we create a CI from the Class IP Address a "Unknown" Model is created and linked to the CIs Model ID field.I know the Model...
How to update a CI with Management IP instead of its NIC
Hi, We have some computer devices(Windows Servers, Printers, Switches etc) that are updating with its NIC. But, we want only management IP to be on the CI instead of its NIC. Can you please tell me how to update the CI with its management IP only and...
How to create an agent alert if it goes down
Hello everyone,I wanted to know if there is a way to create an alert in case the agent (client collector) is not available (down).
