I am working on a fix script in our development environment to automatically find, merge, and delete duplicate records on our cmdb_ci_computer table.When I run the code, it deletes the duplicate record, and merges into a target record as design, but ...
I think I will use application service because I would like to manage facilities and equipment using the functionality of application service.I would like to create a tag and a tag service family and display it in the application service, but I woul...
HI Team, We are pulling the cloud data into ServiceNow from one of the third party tool(Science Logic) to service now. But we don't have any tables to map those details Like AWS Services, AWS Regions, AWS clusters.I came across If any came across the...
Hi Team, We have multiple CIs with same display name for Tomcat class and below is the Identification ruleWhen we further check, even though display name is same, in some cases even installation directory also same but Running process key parameters ...
Hi Experts, I'm exploring multiple options for Kubernetes discovery and came across ServiceGraph connectors for Azure and GCP. In the ServiceNow documentation for SG-GCP, there are a list of classes which will be discovered and Kubernetes classes pre...
We have a need to report the sizes of the various databases on numerous SQL Server instances (roughly 100+ instances). At this point, we do not need to be as granular as size on a per table basis, just the databases themselves. Can anyone suggest a w...
Hey I am looking for some advise on creating a new Class in our CMDB. This will be use to store all of our WebParts elements we have used for sharepoint. The idea is that a user can going on the portal and request a WebPart for their Sharepoint site ...
Hi All I have been working on Service Graph connector for HCL BigFix in ServiceNow. Need to know if anyone has information on 'BigFix ServiceNow Data Flow'. Have been able to get the difference between the SG connector and BigFix ServiceNow Data Flow...
We have AWS, Azure, VCenter and On-Prem CIs in ServiceNow. I would like to set up a policy to retire, Archive and delete. Which tables would be best practice to setup these polices . I would like to understand the pros and cons for better understand...
Hi ServiceNow community,I'm wondering if anyone can help. I would like to set the default Managed By Group via CI Class Manager to populate current CIs in the Storage Class as well as auto-populate when new CIs are created.I was able to set the defau...
So in our instance we are ingesting the bulk of our computer and some server records from an SCCM , and then use discovery to pull in some server and mostly Network , printer CI's. Recently running discovery has found some PC's while running , and hi...
Hello Team, Yesterday 01/02 , around 14:30, our entire cmdb_ci_service table records were converted to Application Services (migrated to the table cmdb_ci_service_calculated) with the updates logged under "System", We have troubleshooted the issue an...
Hi,We have installed Cisco DNA 2.2.0 (Utah) and from the Cisco side I have been asked to help complete the following. A few of the options were auto completed. However there is nothing for the following (the screenshot didn't work) Third Party Dev...
Hello, Looking for some advice/ guidance. In the CI Manager, I created several Certification Filters for the Health> Compliance of Business Applications. When I made the Certification Templates, I pointed them to the Certification Filters I made. In...
Configuration I have so far: currently my only options to play with is the following but what is happening is its only reporting on the actual starting field and I want to be able to make the calendar show pending/scheduled jobs that will run lets sa...
