Certification of CI Ownership or "The Ownership Shuffle"
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3 weeks ago
I used the data certification feature for the first time recently to send tasks to the technical owners of our most critical business apps. We knew the ownership data we had wasn't great, but it was a start.
The problem was that when someone received a task with several apps and identified some of them that should have different ownership, there was no way to reassign just those apps to another person. The re-assign button could ONLY re-assign the entire task. They could update the owner field, but they were still on the hook to complete the certification.
How do people normally handle this scenario? Should there be a feature request to better support this initial phase of data validation that I like to call the "ownership shuffle"?
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3 weeks ago
Thanks. The actual updates to the ownership fields aren't really the concern, it' resorting to sending around spreadsheets ahead of the certification process to make sure apps have the right owners so the tasks are assigned to the right people. That's the kind of activity I'd hope the certification feature would make obsolete, but it can't, since the task is tightly coupled with the owner (typically).
