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‎04-23-2024 12:15 AM
Hi guys 🙂
Normally when you want the user to get access to the "New" button on "suggested relationships" form in the Class Manager they will need the "Itil_admin" role.
Thats a bit to much - so I wanted to create my on "configuration_manager" role and create 2 new ACL, one for "create" and one for "write". That works fine if you let the user work directly in the "cmdb_rel_type_suggest" table. Here they can create a new "suggested relationsship", and change it if they want.
But not in the "class manager" - here the user still need the "itil_admin" to create new entries.
Is there any solution to that as I don't think its possible to change the class manager itself??
Thanks in advance!
Søren
Solved! Go to Solution.
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‎04-23-2024 02:18 AM
Hi @SørenP
No that is not possible only for class manager.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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- Mark as New
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‎04-23-2024 02:18 AM
Hi @SørenP
No that is not possible only for class manager.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************