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Discovery Error Report

I can see the Active Discovery errors on the Discovery Dashboard but I would like to run a report to show them or export them.I would then be able to filter them by IP Address, date, time, error message, etc Does anyone know how to do this please. We...

Keith Revis by Tera Contributor
  • 347 Views
  • 1 replies
  • 0 helpfuls

MID Server Sizing for ServiceNow Cloud Discovery

Dear ServiceNow Experts, I have a question on MID Server sizing for Cloud Discovery please. I have gone through almost all the training and learning materials in ServiceNow and found difficult to spot an official documentation on how to do the MID se...

dineshravi by Tera Contributor
  • 729 Views
  • 3 replies
  • 0 helpfuls

Managing approved plugins and extensions

We are managing what executables can be launched on any endpoint. We therefore need to somehow track all approved plugins and extensions. I cannot seem to find any documentation on where to house these types of items.Has anyone ever managed down to a...

shembop by Tera Contributor
  • 321 Views
  • 1 replies
  • 0 helpfuls

Hardware Normalization is not working properly

Hi Folks, As per the blow screenshot I can see Normalization job is working only for 7 hardware models, but it is not working for the remaining Hardware Models, and also in Hardware asset Dashboard: days since last content download is still empty. 

sadhna by Tera Expert
  • 483 Views
  • 1 replies
  • 1 helpfuls

CMDB - cmdb_dependent_ci_ledger jobs

What Job(s) clear the cmdb_dependent_ci_ledger table.  I have items listed with the delet action but they are not clearing.  Retire items do tend to clear regularly.  What Jobs clear this table?

JustStoic by Tera Contributor
  • 273 Views
  • 1 replies
  • 0 helpfuls

Need to disable discovery for Computers

Hi experts!I'm facing a situation here. I've been asked to stop discovery from updating CIs with OS windows 7 enterprise and windows 10 enterprise. Meaning, all computers. I've tried disabling the generic windows in windows classification.But, still ...

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Kruthik45 by Tera Contributor
  • 404 Views
  • 1 replies
  • 0 helpfuls

Intune integration 403 error

Hello, We are having an issue with our intune integration recently.It will import the devices with no issues, however, it will not import the assigned_to user.When checking the logs, I can see it is getting a 403 error followed by a 200 code.The URL'...

HarryLogiq by Tera Contributor
  • 863 Views
  • 4 replies
  • 0 helpfuls