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Resolved! ITOM / CMDB - Discovery - Openning SSH Connections

Good morning,We are in the process of populating our CMDB. We are using Discovery ingestion. However, on the Linux server park, several SSH connections are being opened without any command execution, which has been increasing the size of our logs. Is...

gilsondo by • Giga Expert
  • 2027 Views
  • 3 replies
  • 1 helpfuls

Before buisines rule

Can delete a record in incident table once we set the impact,urgent,priority to 1 Like can we write a script in Before BR for both creating inc with priority high and after creating it can we delete it using same BR ?

krishna_1B by • Tera Contributor
  • 3396 Views
  • 7 replies
  • 1 helpfuls

Resolved! Request to Activate Scheduled Jobs and Monitor System Performance

 Hi All,I’d like to request activation of the following scheduled jobs:CMDB Health Dashboard – Relationship Score CalculationCMDB Health Dashboard – Relationship Compliance ProcessorWe are initiating relationship calculations from this point forward....

siddheshagn by • Tera Contributor
  • 3302 Views
  • 3 replies
  • 0 helpfuls

CMDB Workspace

Hello Team,I have a concern regarding the filter condition in the CMDB_Workspace.Is there any way if the Filter condition can be added it not.Please find the below screenshot.

image.jpg

Resolved! Orphan rule results not showing in CMDB Workspace

Hi team,I’m working on orphan rules in CMDB. I created an orphan rule for the Computer class and then executed the scheduled job. After execution, I noticed that the corresponding record in cmdb_health_result showed the CI as expected (orphan) with a...

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dd31 by • Tera Guru
  • 2383 Views
  • 4 replies
  • 0 helpfuls

Sync assets and configuration items

I have several assets in the asset table that did not synch with the CI that was in the CMDB.  How can I get the asset to synch with the CI?  Only a handful didn't pick up the CI.

Chris Greene by • Tera Contributor
  • 1778 Views
  • 4 replies
  • 1 helpfuls

Resolved! ETL Multiple Input/Output script

Hi, I'm using  "Integration hub ETL" and trying to add in additional fields for the output data (for an existing transform). However, I have not been able to do that. I was expecting this to be available in the "Preview and Prepare data" step.Any adv...

Resolved! How to update CMDB Task created by

How can I update who is listed as creating the CMDB data management tasks? When a CMDB task is created from our data management policy, it lists the system admin who created the data management policy as the creator of the task. Additionally, our dat...

MirandaP by • Tera Contributor
  • 1490 Views
  • 2 replies
  • 1 helpfuls

Resolved! CMDB Data Management Attestation task view

I am creating attestation task through CMDB Workspace - Data Manager. While opening the CIs to attest, the view that is enabled is "Explore CI"  by default. But I want to change it to CMDB Workspace View which I am unable to perform from workspace an...

SSaranya by • Tera Contributor
  • 2389 Views
  • 2 replies
  • 1 helpfuls