Ci number discrepancies in monthly reporting.
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2 hours ago
I am generating a report to show how gradually we have added more and more CIs in PROD through Discovery. However, the numbers are not making sense to me. See below -
I am using the filter below -
My question is why the CI numbers have changed? Why the same report that I ran on Sept is showing different number of CIs created for each month than the report I am running today in Oct?
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an hour ago
Can you go to the data source table and group by created date to confirm the count ?
When using date/time fields for aggregation, try using trend option for reporting. If it does not work, share more details on the reporting configuration.
Below is for reference
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0758167
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan