CIS-ITSM EXAM

sukyungk · Monday

Where should an admin go to view all of the search queries entered by users in the
knowledge search?
A. [KD_feedback] table
B. [kb_view] table
C. Knowledge queries application
D. Search logs application

Me Being Mustaq · Monday

Hi @sukyungk ,

An admin should go to the Search Logs application to view all of the search queries entered by users in the knowledge search.

The correct answer is:

D. Search logs application

If it is helpful, please hit the thumbs button and accept the correct solution by referring to this solution in the future it will be helpful to them.

Thanks & Regards,

Mohammed Mustaq Shaik

Thanks & Regards,

Mohammed Mustaq Shaik

View solution in original post

Me Being Mustaq · Monday

Hi @sukyungk ,

An admin should go to the Search Logs application to view all of the search queries entered by users in the knowledge search.

The correct answer is:

D. Search logs application

If it is helpful, please hit the thumbs button and accept the correct solution by referring to this solution in the future it will be helpful to them.

Thanks & Regards,

Mohammed Mustaq Shaik

Thanks & Regards,

Mohammed Mustaq Shaik

Dr Atul G- LNG · Monday

D is correct answer

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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