CIS-ITSM EXAM
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-03-2025 08:06 PM
#01. What are key relationships between Changes and Incidents?
(Choose 2 answers)
A. Incident owners are part of the change approval workflow
B. Incidents can be caused by a Change
C. A Change can resolve Incidents
D. Incidents autoclose upon closure of a related Change
#02. On a request form, the requester needs to indicate when they need to receive the item.
What Variable type would you use for this information?
A. Duration
B. Due Date
C. Date Picker
D. Date
I’m not sure about the right answer — can someone clarify?
5 REPLIES 5
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-03-2025 10:52 PM
Hi @sukyungk
1 b and C
2 D
*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************