CL Class manager reloading issue

Ajay Singh2
Tera Contributor

When I click on CI Class Manager Open Hierarchy its reloading and page is not visible. Can anyone please confirm what changes impacted this issue.

 

 

8 REPLIES 8

Ok. Then it is not a role issue. Did you check whether the issue is coming on different browsers?

yes same loading issue for approx. all user in Dev Instances

Sohail Khilji
Kilo Patron
Kilo Patron

Hi @Ajay Singh2 ,

 

This is a common and a known issue , it usually take 3-5mints to present the CI class manager work area. This is because that section has to load whole lot of data behind the scene. 

 

Some times the even after a wait time you get nothing on the screen. Try clearing system cache and reopen it.

 

For smooth fix raise a HI case this may be related to performance and data.


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I have cleared the cache but still it is not loading.