CL Class manager reloading issue
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08-13-2024 03:00 AM
When I click on CI Class Manager Open Hierarchy its reloading and page is not visible. Can anyone please confirm what changes impacted this issue.
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08-14-2024 08:48 AM
Ok. Then it is not a role issue. Did you check whether the issue is coming on different browsers?
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08-15-2024 04:04 AM
yes same loading issue for approx. all user in Dev Instances
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08-15-2024 04:36 AM
Hi @Ajay Singh2 ,
This is a common and a known issue , it usually take 3-5mints to present the CI class manager work area. This is because that section has to load whole lot of data behind the scene.
Some times the even after a wait time you get nothing on the screen. Try clearing system cache and reopen it.
For smooth fix raise a HI case this may be related to performance and data.
☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....
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08-16-2024 05:20 AM
I have cleared the cache but still it is not loading.