MidServer Setup in Personal Developer Instance
Hi All, Can someone let me know if you have setup MidServer in Personal Developer Instance alongwith steps
Forum Posts
Resolved! CMDB Data Modelling - Database
Hi Team, I am looking for suggestion on ServiceNow recommended data model for Databases.One of our client uses - Oracle, SQL and Sybase Database.We have designed SQL Database to have two layers (MS SQL Instances and MS SQL Database). While for Sybase...
Change Management and CMDB
Hi everyone, I would like to verify the applicability of the following scenario. Assume the following:We have Application A, that is mapped with multiple servers (where it is running), and the server is mapped with IIS that are running on top, and II...
CMDB wrong health index percentage
CMDB Dashboard is calculating both false (Closed complete) and true task to show the heath index percentage. as per the correct behavior it should only calculate the active tasks to calculate the heath index percentage.
Tracing back updates through History and Sys Audit
Hello, there have been happening strange things in our instance. We noticed a few days ago that System is performing an Update on certain approvals in Requested Items. For example there is a RITM which needs approval first from our Servicenow Develop...
Audit history is not captured when bulk records are updated through fix script.
HI, I am trying to update 3 fields on 6k records through fix script , but audit history is not captured on few records and it is causing to revert back the value to empty by other sources . Kindly help how to fix the issue. Thanks,Prakash.
依存関係ビューについて
当該機器でサーバ停止やサービス停止の障害が発生した際に、当該機器で障害が発生していることが視覚的に分かるような（例えばアイコンが赤く表示されるなど）機能はありますか？ もしそのような機能がある場合、障害が発生したのとほぼ同時（リアルタイム）に表示されますか？ When a server outage or service outage occurs, is there a function (a red icon) that visually indicates that a problem h...
Want to pass the Oracle SID value to execute the related commands for the Oracle instance
We have a requirement for our customer like below and we have commands for that as specified:1. Want to extract the database patch level for Oracle database running in the Linux servercommand: sudo /usr/local/oracle/bin/os-l-ora-info.sh <DB Instance ...
Share Details based on CMDB
Can you please provide some scenarios based on CMDB with relevant documents.
Allow empty field values field is not visible on CMDB Data Manager policy form in CMDB Workspace
Hi,I want to get "Allow empty field values" field on policy form in CMDB Workspace but I'm able to add it but as per ServiceNow documentation, we can add this field on form. Referencehttps://www.servicenow.com/docs/bundle/xanadu-servicenow-platform/p...
How to update a field on all related(upstream & downstream) CI records when field is updated
We have 1 custom field on cmdb_ci table which is used in all inherited tables, we want to update new field on all related records(business application, business service, application service, etc.). Records can be upstream as well as downstream. But w...
Discovery not populating Cisco WAP IP Addresses
We are currently experiencing an issue where around 200 out of >13k WAPs are not populating the IP address field.When I test the Cisco WAP pattern on the Controller, I can see that Discovery is pulling the IP Address for the WAPs fine, but not popula...
Can we run a mid server on Windows 10? They require Windows Server 2012 or greater for the mid serve
"This package required minimum OS version: Windows Server 12 or greater" is the error message I'm getting when I try to install the MID in Server on my laptop.
The purpose of the view cmdb_class?
Hi Forum!Just came across the view cmdb_class (not a table). Since it's a join of cmdb_ci (ande therefor contains allt the CMDB data) I was wondering what the purpose of this table is? I saw that it's used in some PA indicator sources. In the join it...
Fix script for Product model re-formatting to comply to the normalized model in Content library
Hello,I have some issue with importing assets via Import set. Usually we import some assets from old systems, where the model is 99% not compliant with the models in the content library. Also during the import, I noticed the product model is created ...