Classify Ip Switches as Network Gear

[Edelmiro1]

Hello
I have the requirement to have some CIs that are currently being classified as cmdb_ci_ip_switch or other classes descendant of cmdb_ci_netgear classified as Network Gear.
If I manually downgrade them to netgear, then discovery will upgrade them to ip switch later on. If I set glide.identification_engine.update_without_upgrade_enabled property to true, then discovery won't upgrade them back, but new ones will still get classified as ip switches (and also it will cause problems for other classes like some windows servers that will stay as computers).
For now, there is no ci that should be ip switch so, is there a way to have them all discovered as cmdb_ci_netgear directly?
Thank you.

[srinija_itom]

Hi @Edelmiro1, 

If you need to reclassify a CI from cmdb_ci_ip_switch to cmdb_ci_netgear

Step 1 : Need to modify the SNMP CI Classifier table configuration 

Step 2: Need to modify in the pattern where it is trying to create a CI. 

if you found this answer insightful, please mark it as helpful or kindly accept the solution

Regards, 

Srinija Amisthapur

ServiceNow Rising Star 2025⭐

Certified technical Architect