Hi,
We are doing a POC on one of the ITOM feature "Oracle Global License Advisory Services" to know the Oracle License count. However, it gives the right result for the Physical DB servers on which Oracle DB instance are running. Said that we have prbolem for Virtual Servers, as this virtual DB servers are hosted on the ESX Servers. Now when we scan the Virtual DB servers it give's VCPU count. which is not actual license count.The actual license count exists on the ESX servers on which it is hosted.
The DB team express that it is a normal standard process that every company follows.
If that is the case, then I was hoping ServiceNow will find solution for it in getting the actual license count from the physical servers. But we did not found any solution for it.
Any ideas or thoughts on this?
