Clearing a field in Flow Designer (Value of field record is not a GlideRecord)

Joe1 · ‎01-31-2023

I am attempting to set a flow to remove the value of assigned_to in a cmdb_ci record. My initial strategy was to remove the value by setting the field to be blank. When executing the flow the error "Value of field record is not a GlideRecord" is thrown. Is there a way that the value of assigned_to can be cleared through Flow Designer?

Joe1 · ‎02-01-2023

Turns out I was using the wrong variable for reference! The record that wasn't being found was the Configuration Item. Totally my bad, thanks for the help!

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Jon23 · ‎01-31-2023

Hi,

Try using the scripting for the 'Assigned to' field. For example:

Joe1 · ‎02-01-2023

No luck with this.

newhand · ‎01-31-2023

@Joe1

I tried and it works...

What did you set to the value? a space ? (I put nothing into the value field )

Please mark my answer as correct and helpful based on Impact.

Joe1 · ‎02-01-2023

This is what I first attempted. No luck.