GM: When trying to scan WAP connected to a Cisco Systems, Inc. Catalyst 9800 Series WC we get no results, i.e. it only brings the info related to the WC and it does not pull any of the WIP data along with it. When checking the Discovery logs there ar...
While looking to load data into the CSDM tables, I ran into an issue with the parent field in the Service table ( cmdb_ci_service ). In my personal development instance, where I did much of my preliminary research, the parent field of this Services ...
Hello friends, I would like to know how to populate the cmdb_serial_number table using ServiceNow import set. We have an integration using transform map and want to know how to create an entry in cmdb_serial_number table. Should I create this entry i...
What are the ways to designate data tables when Guided Application Creator (GAC)? Choose 3 answers Upload an existing PDF Create a new table on the platform Use an existing table on the platform Upload an existing spreadsheet Upload an existing word ...
I have modified the built-in business role 'getMyApprovers' in the system, which is recorded in the update set, but the previous version has not been modified. Now facing a system upgrade, in order to restore the content I modified to the previous ve...
The main goal is to get all the CIs that do not belong yet to a Dynamic CI group.The test case is with Linux Servers. Some of them don't have the Managed By Group, Support group and Change group, so we would like to have a Dynamic CI group to have ki...
When building an extended table from a base table, which fields do you need to create?Choose 2 answersA. The reference fields for the base table.B. The fields that are not in the base tableC. The mandatory fields for the base tableD. The fields that ...
Hi Team, I am creating a catalog item to modify the CI Attributes. Form Design is: CI name is 'List Collector' type referencing to CMDB table. Requirement: is Whatever CIs user selects in 'CI Name' field, its corresponding attributes should be show...
Hello All, We’re testing the Service Graph Connector for Microsoft Azure as a source to populate servers in our CMDB. Standard virtual machines are coming in as expected. However, we’re running into an issue capturing hybrid machines that were onboar...
Hi,I’ve updated the Server CI class and set the ‘Required’ sub‑metric under Health → Completeness to improve the Completeness score. However, the ‘Missing required attributes’ panel is still not showing any non‑compliant CIs (see image). Why would th...
Hello, I need help with understanding if there are current (Configuration Item) CI Drift capabilities for implementing and reporting on Drift in the CMDB? I would like to track changes within a particular CI class (for example Network Gear) on the at...
Hi everyone,I’m facing an issue in ServiceNow CMDB where the same physical asset ends up with multiple CIs.What’s happeningWe have assets where users primarily work via Remote Desktop (RDP).Because of this, the IP address keeps changing frequently.Di...
We are running AWS Service Graph Connector on a master account with Aggregator; Initially, the region properties were set to us-east-1, however we eventually realized that SGC fail to discovers cloud Cis from the rest of the region if only us-east-1 ...
What isthe purpose of creating CMDB 'default' type Group and where is using ?
Hi all, I used to be able the see the name of the CI to which another CI was mapped to in the Relationships tree. But for some reason, even though the relationships are still there, the name of the CI is "undefined". Any idea why?Thank you for your h...
