Why in CMDB class and tables are same but not in other modules?
Why does ServiceNow CMDB use a model where classes and tables are the same, while other modules in ServiceNow treat them differently? Justify.
Forum Posts
Implementing CSDM
Hi Community,For those who have implemented or are actively adopting the Common Service Data Model (CSDM), I’m interested in learning from real-world experience this go around. What were the top three challenges you encountered during your CSDM imple...
Missing Discovery sources in CMDB 360
I have a lab instance for CMDB training. In the CMDb Workspace --> CMDB 360, the panel for Discovery sources is empty (picture below). Shouldn't it show at least 1 source, ServiceNow, for the pre-filled CIs in the system?
Inactivate ICs
I'm creating a script to deactivate configuration items that are outdated, meaning those that haven't been discovered in over a month. The lifecycle stage and lifecycle stage status fields are active, and that's why we decided to use the latter. Is t...
How to add a New tab in the cmdb workspace?
I need to create a new tab in the CMDB Workspace to provide a consolidated and organized view of key CMDB health and governance indicators. Can somebody tell me how to do it?CMDB Indicators DashboardThe dashboard includes the following indicators:CI ...
the fields visible for some countries in MRVS table
HiI had a RequirementI want to add a new field in all the forms for determining Tax Situation in Brazil. - We would like to create a new field named "Tax Situation". - The field will be a dropdown with the following options: 000 – Full Taxation 410...
Issue regarding the upstream and downstream relationalsips
There is a bug raised on Incorrect Configuration of the Nodes for Storage Devices in SNOWExcepted results:The nodes should NOT have upstream and downstream relationships with both clusters. One node should only have a relationship with one cluster. A...
Rubrik Integration Error
Hi everyone,I’m working on integrating ServiceNow with Rubrik using the Service Graph Connector. The MID Server is online and validated, but the connection test continues to fail with the following error: The current operation ended in state: ERROR. ...
Clarification on Decimal Separator Behavior in ServiceNow Custom Attributes
Hi ServiceNow Community,I need some clarification regarding a custom attribute I created in ServiceNow with the Integer data type.I observed that the value is displayed using a comma (,) instead of a dot (.) as the decimal separator.For example:Expec...
Resolved! Can I dynamically set reference lookup logic in a Transform Map (instead of static Choice Action)?
I’m working on a ServiceNow Transform Map where a source field maps to a reference field on the target table (e.g., company → core_company). The target table includes both customers (customer=true) and vendors (vendor=true), but I only want to link v...
Resolved! Configure multiple model categories in the Asset
Hello, everyone. You can set multiple model categories for a single CMDB model. As stated in the documentation, it is possible to automatically create an CI when a Asset created that CMDB model is discovered. However, I couldn't find information on w...
Task 14: Create Dynamic Reconciliation Rule
Hello, I am trying to perform task 14 of Configuration Management Database (CMDB) Fundamentals and in this task it solciitates that: REQUIRER:Being part of the Cloud Dimensions CMDB implementation team, you have the task to perform the following:- Fr...
how to plug in cloud discovery
how to plugin cloud discovery
How data stores in sys_object_source table (SCCM)
How data stores in sys_object_source table (SCCM) For SCCM, I'm not sure how data is getting stored in the sys_object_source table.. There are other tables..which acts as staging table and target tables.. but I'm unsure about sys_object_source table....
Best Practice
Hey Servicenow Community, Can y propose some best practices to complete the Trainings on the platforms. Thanks in advance
