CMDB Attestation fields Question

Lucky1
Tera Guru

an hour ago

Hello all,

 

On the Configuration Items (cmdb_ci) list view, I see these fields:
Attestation Status,

Attributes,

Attested,

Attested by,

Attested date.

 

So, I want to allow only Support group of the CI to attest few fields but not all.

 

So, can someone tell me how these above-mentioned fields will work and what action to be taken if only support group has to attest few attributes.

 

 

Regards,

Lucky

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Rafael Batistot
Kilo Patron

an hour ago

Hi @Lucky1 

 

 

May you use Certification Schedules:

 

Go to Data Certification > Schedule Definition > Schedules.


Set the target CI table and select only the specific attributes you want verified.

 

Set Assign to field to ⁠support_group⁠. When the task is completed, ServiceNow automatically updates the attestation fields.

 

https://www.servicenow.com/docs/r/zurich/servicenow-platform/configuration-management-database-cmdb/...

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Lucky1
Tera Guru
In response to Rafael Batistot

34m ago

Hello Rafael,

 

Thanks for your response.

Actually, I am looking for Attestation but not Certification.

Secondly, I don't see the module 'Data Certification'.

 

So, can you let me know how I can do?

I am thinking of creating ACLs on this fields, but Not understanding if the user select the Attestation Status as Attested, then what Attributes the user Attested and how the Attested Date will populate.

 

 

 

Regards,

Lucky

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