CMDB Dashboard - CMDB View

[SRIVARSHA VYTLA]

Hi all,
CMDB Dashboard - CMDB View was not displaying the data in widgets. Please help me in finding this issue. Below is the screenshot attached.
Thanks in advance,
Varsha

[Danish Bhairag2]

Hi @SRIVARSHA VYTLA ,

Can u please try this article once there is complete step by step guide for this.

https://www.servicenow.com/community/itom-articles/how-to-configure-completeness-kpi-in-cmdb-health-...

Hope this helps u.

Thanks,

Danish

[Ashok Sasidhara]

You simply need to do the following 2 things to populate the dashboard as already mentioned in other responses:

1. Activate the health dashboard jobs

2. Configure the health inclusion rules and completeness, correctness & compliance metrics from the CI class manager.

However you need to prioritize the most important CI classes for health tracking (it is not recommended to do it for all classes if it is a huge CMDB) and also ensure that metrics are configured correctly for getting good quality & relevant data on the dashboard. 

I would suggest to read the information in the following pdf first:

https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/success/quick-answer/...

Also go through the 'Maintain the health of the CMDB' course and 'CMDB health simulator' on nowlearning to gain deeper understanding.