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SGC upgrade: only default connection/imports gets upgraded

Hello,My case here is with SG Azure, but it applies to any SGC.We currently have 2 connections active for SG Azure: default connection + new oneWe are upgrading SG Azure from 1.11.1 to 1.13.0This upgrades some imports and data sourcesImports and Data...

Resolved! CMDB Class for Water supply and mains power

Hi all,   We have a requirement where we want to raise an incident if the water supply to a building is out or if the mains power supply is cut off. We would like to track these as CIs so that we can report against them.   Does anyone have best pract...

ayman_h by Kilo Sage
  • 1863 Views
  • 5 replies
  • 3 helpfuls

Service Graph Connector Azure delta sync

Hello colleagues, Could you please let me know if anyone implemented delta/incremental sync for Azure SG? If yes, what is the field populated in last run date field? I have enabled the property 'sn_sg_azure_integ.is_delta_sync_enabled' but seems like...

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Network Gear discovery and the install status for existing CI

Hello All, Does the install status change to installed when the discovery happens on the existing network device?I am trying to run this use case from Retired/Absent status. However, its not working.What is the OOB behavior?It is designed different f...

mamtameshra by Tera Contributor
  • 1564 Views
  • 2 replies
  • 0 helpfuls

Resolved! ITOM / CMDB - Discovery - Openning SSH Connections

Good morning,We are in the process of populating our CMDB. We are using Discovery ingestion. However, on the Linux server park, several SSH connections are being opened without any command execution, which has been increasing the size of our logs. Is...

gilsondo by Mega Expert
  • 1471 Views
  • 3 replies
  • 1 helpfuls

Before buisines rule

Can delete a record in incident table once we set the impact,urgent,priority to 1 Like can we write a script in Before BR for both creating inc with priority high and after creating it can we delete it using same BR ?

krishna_1B by Tera Contributor
  • 3005 Views
  • 7 replies
  • 1 helpfuls