Dynamic CI Group
Could you please help me to understand Dynamic CI Groups in ServiceNow.
Forum Posts
Guidance on Modeling and Discovering SAP BTP Subaccounts in ServiceNow CMDB
Hello ServiceNow Community, I am currently exploring the best way to represent SAP BTP (Business Technology Platform) Subaccounts in the ServiceNow CMDB and would appreciate your insights. Background & Business Justification:SAP BTP is a key platform...
Repository authentication failed, check credentials. Make sure the user has both read and write acce
Repository authentication failed, check credentials. Make sure the user has both read and write access {"error.message":"Repository authentication failed, check credentials. Make sure the user has both read and write access","exception.message":"org....
Linux MID server, or Windows MID server for AWS Discovery?
I'm planning on building a MID Server on an EC2 instance, and wanted to get some opinions about any experience you may have that has shown a preferable, or better integration for a MID server. Either as a Linux (Ubuntu) host or a Windows Server host...
The Enable LifeCycle Sync in Life Cycle Mapping module failing after Yokohama upgrade
In ServiceNow environment we are attempting to activate CSDM Lifecycle Sync, from the "Life Cycle Mapping" tableWhen activated a one time sync should occur which populates the Lifecycle Stage & status fields based on the mappings configured in "Life...
Error connecting LDAP
While connecting LDAP getting below error LDAP OU Definition Users RDN: ou=CloudDimensionsDevQuery field: uidFilter: (cn=*)
Reporting on field updates in CMDB
Hi All Just reaching out if anyone has any good ideas how to report on field updates on the CMDB. We have an integration and want to know what fields are being updated by it (could be many fields) We have looked at sys_history_line but this seems to ...
How to exclude retired CIs from Cloud vs Non-cloud resources report of CMDB Workspace
Hi Team, OOB the graph is showing retired CIs also, we need to set a filter to exclude retired CIs from the query. Please help how to do this. Regards,Saranya
How to logged change CI in the flapper’s data table and check to raise Unauthorized change requests for unplanned change CI
Set up ServiceNow job to collect log and create Unauthorized change requests for unplanned change CI In the serviceNow's document there is a guide to create Unauthorized change requests for unplanned change CI but I don't understand it very well, is...
Report of tickets left open at the end of each for the past year
Is there a way to get a report from ServiceNow on the number of Helpdesk tickets left open each day for the last 12 months? To clarify, this is not the number of tickets created each day. It is the number of tickets still open after each day.
Resolved! How to reflect CI information of Change Request to Configuration Item
In ServiceNow, the related list for Change Request has items such as "Affected CIs" and "Impacted Services/CIs".For example, suppose that a Change Request record is decided to "upgrade the OS", a CI is registered here, and the record is then Closed.W...
NEED TO SET CMDB 3C RULES
HELLO , REQUIRED HELP @Ankur Bawisk @Vasantharajan N I HAVE TRIED TO SETUP CMDB 3C RULES IN UAT , BUT IAM HAVING SOME ISSUES I NEED CLARIFICATION TO SEE CONDITIONS , TO MAKE DASHBOARDS WITH CORRECTNESS 95% , COMPLETENESS 85% , COMPLAINCE 80% . DUE ...
Data Manager Certification Policies Assignment Options to Dynamic Field
We're currently running Xanadu Patch 7. I used the provided utility to convert our existing Data Certification schedules into the new Data Manager Certification policies. Previously, we assigned certifications to the "Product Owner" using the assign_...
