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Forum Posts

Flow to Update Stale CIs

Hi guys.I created a flow to upgrade some ICs with Stale status to Retired and Non- Operational.But the flow is working for some and not for others.Can you help me find out where the error is?Follow the flow:       

MiguelFerro_0-1733151662066.png MiguelFerro_1-1733151687208.png MiguelFerro_2-1733151704172.png MiguelFerro_3-1733151720169.png

CMDB existing Hardware Asset Model Category update

Hi Model Category on Assets are incorrect, I would like to update from Model Category - Computer to Model Category - Computer Peripheral.How to update the Model Category on the existing Assets on CMDB?Thank you in advance

W_all_E by Tera Contributor
  • 357 Views
  • 1 replies
  • 1 helpfuls

IBM AS400 discovery

Hello,          I'm working on discovery of IBM AS400, Couldn't find any documentation regarding the required credentials or the pattern to use, wondering if anyone has worked on the discovery of these devices, or can point me towards the documentati...

nikhil73 by Tera Contributor
  • 358 Views
  • 1 replies
  • 0 helpfuls

Integration Hub Architecture Diagram

Hello Everyone, Could you please help me to share the Architecture diagram of Integration Hub and how many types of third party integration supports in ServiceNow?

AnoopJain26 by Tera Contributor
  • 998 Views
  • 1 replies
  • 1 helpfuls

CMDB_CATEGORIES

Hello team,I have a requirement, which states that for class "windows server" the (category should be server) and (subcategory is windows) which i have configured using cmdb_categories table and added the relation there.Now the other requirement is t...

Suhail2297 by Tera Contributor
  • 384 Views
  • 1 replies
  • 0 helpfuls

How IRE working on multiple identifer

Hi, All , I have question how IRE working when import data through HUB ETL.  Let's say I have a data put into server class.in server class, identifier is object id ,100; name 200. when data incoming , it contain object id value, when IRE did not find...

kevin33 by Tera Contributor
  • 566 Views
  • 2 replies
  • 0 helpfuls

Azure cloud discovery

I get this error message when I try to create Azure cloud discovery schedules. Can anyone explain why? I've been able to discovery the subscriptions successfully.Identification Engine: Discovery status is FAILURE, Identification sections in pattern f...