CMDB - De-duplication Task: Empty Duplicate CI List

Paulo Machado
Kilo Sage

Hello, everyone!

Guys, I’ve been having trouble understanding how the "Duplicate Audit Results" are being filled in.
In some cases, using the same scheduled job, some "De-duplication Tasks" don’t show their related records.
Could anyone help me understand what might be happening??  

PauloMachado_1-1738846975851.png
Thanks in advance.

 

 

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